Giftline privacy policy

Last updated September 13, 2026

Giftline is a Shopify app that adds a free gift to a shopper’s cart once the cart reaches a total the merchant sets. This page explains what the app stores and what it does not.

What Giftline stores

For each store that installs the app, Giftline stores only the settings needed to run it: whether the gift is switched on, the cart total that qualifies, the product variant chosen as the gift, a label for that variant so the settings screen can display it, the message shown to shoppers on the gift line, and the identifier of the discount the app creates in the store.

Giftline also stores the authentication session Shopify issues at install, so the app can act on the store’s behalf. That record holds the store’s domain and access token, and may include the name, email address and locale of the person who installed the app, as supplied by Shopify.

What Giftline does not access

Giftline does not request, receive or store any customer or order data. The app is granted three permissions only — to read products, and to read and write discounts. It has no permission to read customers, orders, or checkouts, so it cannot access them. Shoppers are not identified, tracked or profiled by this app.

How the information is used

Settings are used solely to decide when to add the gift and what to call it. Nothing is sold, rented, or shared with third parties, and nothing is used for advertising. Information is disclosed only where the law requires it.

Where it is kept, and for how long

Data is held on servers operated by Fly.io and is transmitted over TLS. When a merchant uninstalls Giftline, the store’s authentication session is deleted and the app’s discount is removed by Shopify. The settings that merchant chose — the qualifying total, the gift, and the message — are kept, so that reinstalling restores them rather than starting from a blank screen. A merchant who wants those settings erased instead can ask at the address below, and they will be deleted.

Requests about personal information

Giftline responds to the data requests Shopify forwards on a merchant’s or a customer’s behalf. Because the app holds no customer data, a customer data request returns nothing and a customer deletion request has nothing to erase.

Changes

If this policy changes, the date at the top of this page changes with it.

Contact

Questions about this policy or about data held by Giftline: campbefs@gmail.com.